Privacy Policy

Nostr Services Pty Ltd ("Nostr Services Pty Ltd", "we", "us" or "our") continues to put your privacy first. This Privacy Policy is intended to tell you what we do to protect your privacy when you access or use Nostr Services Pty Ltd services. This Privacy Policy describes how we collect and use your personal information and the choices you have regarding the collection, use, maintenance, access and transfer of your personal information.

By using Nostr Services Pty Ltd services, including our NostrMedia.com website, you or the entity you represent ("you" or "your") accept and agree to this Privacy Policy.

Definitions

"Terms and Conditions" means the agreement you enter into when you use the Nostr Services Pty Ltd services.

"IP" means any Internet Protocol address, including but not limited to unique and non-unique network addresses.

"Personal Data" means any information relating to a data subject (that's you!) or your end users that is provided to us directly or indirectly as part of our Services.

"Privacy Policy" means this Policy.

"Visitor" or "Visitor" means any person(s) or entity(ies) who accesses, maintains, transmits, develops, acquires, operates or otherwise uses any Nostr Services Pty Ltd resource but is not a Customer.

Who does this Privacy Policy apply to?

This Privacy Policy applies to all customers and visitors to Nostr Services Pty Ltd services.

In the case of customers, the account holder is responsible for:

- informing their end users, if any, of the existence of this Privacy Policy and of any amendments, updates or modifications to this Privacy Policy; and

- agreeing to this Privacy Policy, as amended, updated or modified from time to time, on behalf of its or their End Users.

What personal information does Nostr Services Pty Ltd collect?

Nostr Services Pty Ltd considers any information that can be used to directly or indirectly identify you to be Personal Data, including, without limitation, Personal Data that is accessed, collected, maintained, transmitted and/or used by Nostr Services Pty Ltd in the normal course of our business and is subject to the provisions of this Privacy Policy and applicable law.

How does Nostr Services Pty Ltd collect personal data?

Nostr Services Pty Ltd leverages Cloudflare, which collects and logs your IP address, the time and duration of your visit, the time and duration of the pages you view on our website (where applicable) and information about your computer system, such as your browser type and operating system, whenever you access or use a Nostr Services Pty Ltd service.

In the case of customers, we collect, maintain, transmit and/or use personal information provided by you subscription creation, including but not limited to your full name, billing information, contact information and Nostr Services Pty Ltd user ID (assigned when you set up an account).

Nostr Services Pty Ltd is likely to place a cookie on your hard drive during your visit.

Cookies are simply an identifier that is shared between you and Nostr Services Pty Ltd to enable Nostr Services Pty Ltd to improve the services that Nostr Services Pty Ltd provides to you through its website. If you do not want cookies to be stored on your computer, you can disable them in your web browser. You can usually find the option to do this in the 'security settings' section of your browser. However, please note that permanently disabling cookies in your browser may prevent you from using Nostr Services Pty Ltd's website and other websites and interactive services.

Nostr Services Pty Ltd does not collect any personal information about you when you visit our website.

Why does Nostr Services Pty Ltd collect personal information?

For our customers

Nostr Services Pty Ltd strives to collect as little personal information about you as possible. The personal information we do collect is used to process your service requests, to process orders, to deliver products and services, to process payments, to communicate with you about orders, to provide access to secure areas of the Nostr Services Pty Ltd website, and to enable Nostr Services Pty Ltd to review, develop and continually improve the products, services and offerings that it provides. Nostr Services Pty Ltd also uses this information to prevent or detect fraud or misuse of the Nostr Services Pty Ltd website and to enable third parties to perform technical, logistical or other functions on its behalf.

For visitors Nostr Services Pty Ltd uses personal data to send visitors information about Nostr Services Pty Ltd and to contact them when necessary. Visitors are free to choose whether or not to provide Nostr Services Pty Ltd with information in response to Nostr Services Pty Ltd's request for information.

For financial information Nostr Services Pty Ltd allows customers to pay for services online in a variety of ways.

Credit card information provided via our website is transmitted via a secure connection to the Stripe payment processor. Nostr Services Pty Ltd does not store this information and does not authorise the disclosure of this information to anyone not directly involved in processing the transaction. C Nostr Services Pty Ltd will enter into written agreements with these third parties and will continue to enter into written agreements with third parties that provide credit card processing services.

Nostr Services Pty Ltd will ensure that appropriate security measures are in place and that confidentiality is maintained to protect your personal information in accordance with applicable laws and regulations.

For support information

Nostr Services Pty Ltd uses the information you provide via chat, email, web forms and other communications to correspond with you about services you may be interested in purchasing. If you choose to purchase a service online using a web form, Nostr Services Pty Ltd will use the information to create your account. Information that you submit in writing, such as chat, email and web form information, will be archived and may be linked to information that Nostr Services Pty Ltd collects about your web visits. Nostr Services Pty Ltd may enter information you provide by telephone into its systems for use for the purposes described in this paragraph.

With whom does Nostr Services Pty Ltd share or provide access to personal information?

Nostr Services Pty Ltd Disclosure of Personal Data to Regulatory Authorities Nostr Services Pty Ltd discloses Personal Data to third parties, including law enforcement agencies, in the following normal business processes:

If you breach the Terms of Service or any other applicable service level agreement, or if Nostr Services Pty Ltd is required to disclose or share your personal data in order to comply with any legal obligation, Nostr Services Pty Ltd may disclose your information to a relevant authority. In particular, Nostr Services Pty Ltd may disclose the information it collects to third parties if Nostr Services Pty Ltd believes that disclosure is appropriate to comply with the law, to enforce its legal rights, or to protect the rights or safety of others.

Customer data (data stored on the server) is stored in accordance with applicable law and requires a court order from the country in which it is stored in order to be disclosed.

User Choice Subject to applicable law, you have the choice and the right to limit, restrict or deny Nostr Services Pty Ltd's ability to share your personal data with third parties or to use your personal data for a purpose that is materially different from the purpose for which it was originally collected or authorised by you.

To exercise your right of choice, please contact us at [email protected]

Security and integrity of your personal information

Nostr Services Pty Ltd has implemented physical, administrative and technical measures to protect your Personal Data from unauthorised access, use or disclosure. These measures include:

- Encryption of all devices that operate customer data and communication systems;

- Password- and/or cryptographic key-based authentication controls on servers that host Personal Data;

- Browser-based Transport Layer Security encryption;

- Access control mechanisms on storage systems to protect the integrity of internal databases and prevent unauthorised access;

- Strict access controls and tailored incident response protocols;

- Customer data is always stored and transmitted in encrypted form when moved between servers;

- Communications between our employees are always secure and end-to-end encrypted.

We require our business partners to provide the same level of protection for any personal data we share with them.

Access to your personal information

You control access to the Personal Information you maintain or store through Nostr Services Pty Ltd's web-based account management interface, hosted through Stripe. You can update your information at any time. You may cancel your account at any time and request that your personal information be deleted from our databases, except for any accounting records of purchases, which we are required by law to retain for 7 years, network access logs, which we may retain for any period of time at our discretion, in cases where there are outstanding financial obligations or in cases where illegal activity is suspected (as determined by Nostr Services Pty Ltd management or law enforcement officials), in which case personal information may be retained indefinitely for the purposes of ongoing investigation and prevention of recurrence of fraud, or in cases where a breach of the Terms and Conditions and applicable Service Level Agreement has resulted in the termination of your account (as defined by revocation of your permission to use Nostr Services Pty Ltd's services), in which case personal information may be retained indefinitely for the purposes of preventing further use of Nostr Services Pty Ltd's services by the offending individual.

Upon request, Nostr Services Pty Ltd will provide you with reasonable access to the personal data that Nostr Services Pty Ltd holds about you. We will also take reasonable steps to correct, amend or delete any information that you demonstrate is inaccurate, incomplete or processed in breach of applicable law. Except as required by law, Nostr Services Pty Ltd will not allow you to access the Personal Data of anyone other than yourself.

Dispute Resolution

Please direct any complaints regarding this Privacy Policy to [email protected]

Changes

We may change this Privacy Policy at any time, so you should check back periodically for changes. We will also provide public notice of changes to this Privacy Policy by email and within the Service Centre. Unless otherwise instructed by you, you agree that Nostr Services Pty Ltd has the right and ability to amend this Privacy Policy and that you waive any requirement for specific or express acknowledgement or consent to any such amendments or modifications.

Have any questions, don't hesitate to contact us at [email protected]

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